This Privacy Policy describes how Breakout AI Solutions ("we", "our", "us"), a service operated by Red Zone Media, collects, uses, and protects information in connection with our website, our AI implementation services for businesses, our one-on-one AI coaching services for individuals, and our business-to-business outreach communications.
By using our website or services, you agree to the practices described in this Policy. If you do not agree, please do not use our services.
Information you provide directly. When you contact us, request information, schedule a discovery call or coaching session, or engage our services, we collect the information you submit — which may include your name, email address, phone number, business name, website, the message or details you share with us, and any information you provide during a call or session.
Information collected automatically. When you visit our website, our hosting infrastructure may automatically log standard technical information such as your IP address, browser type, device type, referring page, pages visited, and the date and time of your visit. This is used for security, troubleshooting, and basic site analytics.
Information from embedded services. Our scheduling pages use a third-party booking tool (Calendly) which may set cookies and collect information directly from you when you book an appointment. Calendly's privacy practices are governed by their own privacy policy.
Publicly available business contact information. For our business-to-business outreach program, we collect publicly available business contact information — including business name, business phone number, business email, business address, and website — from public sources such as Google Business listings and similar business directories. This program targets businesses, not consumers.
SMS reply content. When a recipient replies to our outreach messages, we store the content of those replies along with the date, time, and phone number, in order to maintain a conversation record and honor opt-out requests.
We use the information we collect to:
We send SMS text messages from a registered 10DLC business phone number. Every message identifies the sender and includes opt-out instructions. Reply STOP to any message to be added to our internal do-not-contact list and stop receiving further messages. Reply HELP for help. Message and data rates may apply. Message frequency varies and depends on whether you choose to engage with us.
Our outreach program is intended for business-to-business communication with business owners and decision-makers. We do not knowingly send marketing messages to phone numbers we identify as personal mobile numbers of consumers; our outreach is targeted at numbers publicly listed for businesses.
We do not share, sell, or rent mobile opt-in or text-messaging consent data, phone numbers, or related information to any third party for any purpose. SMS opt-in consent and related information is used solely by Breakout AI Solutions to deliver the messages described in this policy.
Our website uses minimal cookies necessary for basic functionality. Embedded third-party services (such as our scheduling provider) may set their own cookies when you interact with them. You can disable cookies in your browser settings, though some site features may not work as intended without them.
We do not sell or rent personal information. We may share information with:
We retain contact records, communications, project files, and conversation history for as long as reasonably necessary to operate our business, deliver services, and comply with legal obligations. Recipients who opt out of SMS are retained on a permanent do-not-contact list to ensure we do not message them again.
Opt out of SMS: Reply STOP to any SMS message at any time.
Email and contact deletion: You may request deletion of your personal contact information by emailing us at hello@breakoutaisolutions.com. We will honor verified deletion requests except where retention is required for legal compliance (such as do-not-contact records or active client engagements).
California residents (CCPA/CPRA): If you are a California resident, you have the right to: (a) know what personal information we collect about you and how we use it; (b) request deletion of your personal information; (c) request correction of inaccurate personal information; (d) opt out of any "sale" or "sharing" of personal information — we do not sell or share your personal information for cross-context behavioral advertising; and (e) not be discriminated against for exercising any of these rights. To exercise these rights, contact us at the email above. We may need to verify your identity before fulfilling certain requests.
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it.
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent change. Material changes will be noted on this page.
Questions or requests regarding this Privacy Policy can be sent to:
Breakout AI Solutions (Red Zone Media)
Email: hello@breakoutaisolutions.com